Mercury Commercial believes that clients deserve to see demonstrable value arising from our work with their business. Our risk management focus and project planning methodology ensures that agreed outcomes providing real value are delivered on-time and on-budget.

Types of Services

Human Resources

Get the most out of what are probably the most valuable assets of the business- its staff.

Ways we have assisted companies improve this side of their business include:

• Reviews of the Human Resources function
• Human Resources Risk Assessments
• Employee Handbooks
• Employment documentation
• Position descriptions
• Codes of conduct
• Policies and procedures
• Dealing with underperformance
• Mergers and acquisition issues
• HR Due Diligence Reports
• Staff attitudes surveys
• Workforce planning
• Succession plans

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Occupational Health and Safety

Benefit from the use of our systems approach to OHS to reduce the risk of injury to staff and assist in the prevention of liability under Australia’s strict OHS legislation. Our systems are designed to break through the complexity of OHS regulation and provide your managers and staff with practical procedures and customised checklists..

Ways we have assisted businesses include:

• OHS Risk Assessments
• OHS Systems
• OHS Systems Monitoring and Maintenance
• OHS Outsourcing
• OHS training and briefings
• OHS Information Update Service
• Visitation processes for sales staff
• On-site coaching of line-managers
• Positive Performance Systems
• Managing Contractor OHS obligations
• Emergency evacuation practice sessions
• Fatigue Management Plans

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Workplace Investigations

Ensure your workplace investigations into:

• Improper conduct and unethical behaviour
• Fraud
• OHS breaches – including bullying
• Alleged deficiencies in promotion, disciplinary and other internal processes
• Discrimination + Harassment

are conducted in accordance with prevailing procedural fairness guidelines by specialists who can demonstrate impartiality and independence.

We particularly specialise in investigations that meet the specific requirements of the NSW public sector, Aged Care and Local Government – including those involving referrals to the Ombudsman for incidents involving children.

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Training and Briefings

Use the services of our qualified consultants to develop and deliver customised in-house training and briefing sessions on topics such as harassment, bullying, line-manger obligations, OHS, inductions, workplace investigations.

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